Polo Motorrad “My Bike Garage” Fit-Correct Parts Without Replatforming

Client

Polo Motorrad

Year

2024

For POLO Motorrad’s online shop we built a “My Bike Garage”: riders save their bikes (make/model/year) and instantly see only compatible parts across categories and PDPs. The hard constraint: preserve the existing design and platform—no rebrand, no replatform.

Uncertainty about fit led to low add-to-cart, high returns, and “Does this fit my bike?” support load. Filters were brittle on mobile; PDPs repeated specs without a clear fits/doesn’t fit signal. Any UI had to blend into the current design system and respect performance budgets.

How We Shipped It in 5 Weeks

  • Data model & mapping: normalized Make/Model/Year + OEM/MPN mappings; graceful fallbacks for unknown trims.

  • Session & account storage: quick “Add your bike” on PLP/PDP; garage persists across devices when logged in.

  • System-aligned UI (no redesign): tokens/spacing/typography from POLO’s DS; new elements as PDP badges (“Fits your bike”), compatibility panel, and auto-filters on category pages—all visually indistinguishable from existing components.

  • Behavioral details: when a garage bike is active → auto-filter compatible items; incompatible items collapse with a one-tap “Show all.”

  • Instrumentation & A/B: events for add-bike, compatibility views, add-to-cart, returns reason codes.

What Changed (By the Numbers)

  • +29% add-to-cart rate for sessions with an active garage bike

  • +18% conversion among garage users (vs. control)

  • –27% fitment-related returns in targeted categories

  • –41% “Will it fit my bike?” support contacts

  • 68% mobile adoption of “Add your bike” in first 30 days


Scope of Work

UX Design

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Eliminate

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friction

unclarity

that stop your software from creating value

E-Mail

lucka@ux-beratung.de

From Düsseldorf

© 2026 Stephan Lucka

LUCKA

Eliminate

Bottlenecks

friction

unclarity

that stop your software from creating value

E-Mail

lucka@ux-beratung.de

From Düsseldorf

© 2026 Stephan Lucka

LUCKA

Eliminate

Bottlenecks

friction

unclarity

that stop your software from creating value

E-Mail

lucka@ux-beratung.de

From Düsseldorf

© 2026 Stephan Lucka

LUCKA